Privacy Policy

1. Introduction

This Privacy Policy describes how Heartopia Wiki ("we," "us," or "our") collects, uses, and protects information when you visit heartopia.uno (the "Site"). By using the Site, you agree to the practices described below.

We collect the minimum information needed to operate the Site. We do not sell your data, we do not build cross-site profiles, and we do not share your email with third parties.

2. Information We Collect

2.1 Information You Provide Voluntarily

• Email address —only if you contact us or sign up for our newsletter. We never collect your email silently.
• Player showcase submissions —if you submit a home design or guide to our gallery, we collect the name, screenshot, and description you choose to share. You may request deletion at any time.

2.2 Information Collected Automatically

When you visit the Site, our analytics providers may automatically collect:

• IP address (truncated to /24 in Cloudflare Analytics)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL
• Screen resolution and device type

3. Cookies We Use

We do not use cookies to track you across other websites, build advertising profiles, or sell your data to third parties.

4. Third-Party Services We Use

4.1 Google AdSense

We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our Site or other sites. You can opt out of personalized advertising by visiting Google Ads Settings. Google's use of advertising cookies is governed by the Google Privacy Policy. For users in the European Economic Area (EEA), United Kingdom, or Switzerland, Google relies on consent as the legal basis for processing cookie data, in compliance with the ePrivacy Directive and GDPR.

4.2 Cloudflare Web Analytics

We use Cloudflare Web Analytics to measure Site performance. Cloudflare analytics is privacy-first by design: it does not track users across sites, does not set cross-site cookies, and does not collect IP addresses. Learn more at Cloudflare's privacy policy.

4.3 Google Analytics (Limited Use)

We use Google Analytics in "limited use" mode as defined by Google's terms. We have disabled advertising features, data sharing with Google products, and demographic reporting. IP anonymization is enabled.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data (the "right to be forgotten")
• Object to processing for direct marketing
• Port your data to another service
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email privacy@heartopia.uno with your request. We respond within 30 days. We do not charge for fulfilling valid requests.

5.1 How to Disable Cookies

You can disable cookies through your browser settings. Note that disabling cookies may break some Site functionality (for example, remembering your tool preferences). To opt out of Google AdSense personalization only, visit Google Ads Settings.

5.2 Do Not Track Signals

We honor the Global Privacy Control (GPC) and Do Not Track (DNT) browser signals. When we detect GPC or DNT, we disable all non-essential cookies and analytics for that session.

6. Children's Privacy

The Site is intended for users aged 13 and over. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at privacy@heartopia.uno and we will delete it within 7 days.

7. Data Security

We implement industry-standard security measures to protect your data:

• HTTPS encryption across the entire Site (HSTS enabled)
• Cloudflare DDoS protection and bot management
• No third-party scripts loaded from unverified domains
• Regular dependency audits to prevent supply-chain attacks

No system is 100% secure. If we discover a data breach affecting your information, we will notify affected users within 72 hours.

8. International Data Transfers

Heartopia Wiki is operated from servers in the United States and Europe. By using the Site, you understand your data may be transferred to, stored in, and processed in these regions. For users in the EEA, we rely on Standard Contractual Clauses (SCCs) and equivalent safeguards for any cross-border data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Reviewed" date at the top will reflect any changes. For material changes, we will display a banner on the Site homepage for at least 14 days. We encourage you to review this page periodically. Previous versions of this policy are archived and available on request.